Contact

Here for you, and your dog

Questions about an order, your subscription or Taël itself? Send us a message and our team will get back to you.

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Send us a message

Prefer email? Write to hello@taelpet.com.

Common questions

How does Subscribe & Save work?

Save up to 25% on every delivery, with free UK delivery included. Choose how often it arrives, every 4 to 7 weeks, and skip, pause or cancel anytime from your account, with no fees.

What if it doesn't work for my dog?

Try Taël risk-free. If you're not happy with your first order, let us know within 30 days of delivery and we'll refund the cost of one pouch, even if it's been opened. No need to send it back.

How much should I give my dog?

It depends on your dog's weight: up to 10kg, ½ scoop a day; 10–25kg, 1 scoop; 25–40kg, 1½ scoops; over 40kg, 2 scoops. Dogs with sensitive tummies may need a little more.

How do I give it?

Mix it into your dog's wet or dry food once a day. Give the full amount in one meal or split it across meals.

How soon will I see a difference?

Every dog is different. Many owners notice changes in digestion within the first few weeks, and the benefits keep building with daily use. Give Taël daily for at least 2 weeks for the best chance of seeing results.

Looking for something else? Visit our Help Centre